Advertise with us

Control Panel Forum Hosting Help ASP.NET 4.5 & SQL 2012 Hosting Resources Notice

Home » Tips » Customer Support

General	Hosting Features	Upgrade Options	Server Issues
Coding Questions	Security & Permissions	Site Promotion

Customer Support

09 Oct, 2005

Summary
Are you in trouble with your hosting account? Learn what to do.

We offer support through the forum.

There is no telephone support and no email support

When you post a support request, make sure you check the box "This is a support question to the ASP.NET team". Otherwise our support team may not notice your message.

Also, if you are not satisfied with the response from the support team, you may respond to the message as 'Re Open' with your comments.

How soon we will respond to support request ?

We have team members in different parts of the world, covering different time zones. Usually, we respond within couple of hours.

However, during our initial weeks, there may be cases where we do not have immediate answers.

Sometimes we may need to develop the feature you are requesting. Our team is usually very quick in responding to such requests. We will discuss such requests and implement in a day or two, if we decide to develop it.

Server is down !

If the server is hanging or down, send an email to webmaster-1@aspspider.com. All of our team members are subscribed to this email id and we might respond quicker than support forum.

Total members: 250630
Average new registrations per day (in last 7 days): 7

New Registration: Open

Register Now

Talk to Webmaster
Tony John

Facebook
Google+
Twitter